Optimize table reservations in your restaurant by using a centralized table reservation system that allows you to maximize seating capacity within your restaurant.
Managing restaurant table reservations is a crucial aspect to ensure efficient service and meet customer demands while also maximizing restaurant revenue. Here are some common practices for managing restaurant table reservations:
Configuring the restaurant reservation system is quite elaborate.
The first step is to set the opening hours. In the case of restaurants with a single shift, it is recommended to set the hours as 13-16 and 20-23. This way, with one-hour services, the system will allow only one reservation per table for lunch and dinner.
The next step is to configure Resources (Company Menu | Resources). It will be necessary to create a resource for each available table in the restaurant. For example, if the restaurant has three 2-seater tables, two 4-seater tables, two 6-seater tables, and two 8-seater tables, it is advisable to name the resources as follows:
To complete the configuration, you need to create Services (Company Menu | Services). Create as many services as the number of people that can be accommodated in a single reservation.
Referring to the previous example, we will have:
Each created service should be associated with the respective necessary resources. For example, the reservation services for one and two people
should be associated with the tables No.1, No.2, and No.3, while the reservation service for 3 and 4 people
should be associated with the tables No.4 and No.5.
Finally, in each service, the "Automatic Resource Selection" flag should be turned on, so that the system automatically selects an available table from those listed in the service.
Softvision Agenda offers various viewing modes for reservations: Day, Week, Month, Resource Day, and Resource Week.
In the case of a restaurant, the last two should be used as they allow visual control of table availability (Resources).