Resources for services

A resource represents all the necessary for the performance of a certain service offered by the company. For example, in an associated medical practice, the resources could be represented by the rooms used for visits, by the diagnostic machinery used e.g., while in the case of a gym the resources will be for example the rooms for the courses, or the equipment used during the appointments (e.g. spinning bikes).

Resources can have their own multiplicity which simply represents the number of resources of the same type available. For example, in a physiotherapy center more machines will generally be available for Tekar, Iontophoresis therapies etc. so that the same service can be offered to multiple patients simultaneously.

The multiplicity of a resource plays a key role during the appointment assignment phase: in fact, the system will allow you to assign the same service to different patients at a certain time, only if sufficient resources are available at that time.

Again referring to the physiotherapy study, it will be possible to manage three simultaneous appointments for the Tekar therapy service, only if the multiplicity of resources used in the service (rooms and Tekar machinery) will be at least equal to three.

Similarly to what happens for services, it is possible to indicate with which color the settings that use the resource should be displayed.

Another very important aspect, in a multi-location scenario, is represented by the association of a resource to a particular locations. In most cases a resource must be associated with only one specific location because it is available exclusively in that place, but there may be cases where the same resource can be used by different locations. For example, consider the case of a company that rents cars: if are available several collection points (locations) located in different parts of the city, the resource "Fiat 500 Vehicle" must be available for booking at any location.